Returns and Warranty Policy
WORKRESOURCE AND SOLUTIONS IT PRIVATE LIMITED (Marketplace)
Effective Date: 01-Feb-2025
This Returns and Warranty Policy outlines the terms and conditions under which returns, refunds, exchanges, and warranty services are handled for products purchased through the pricezing.in marketplace. By purchasing from our platform, you agree to comply with the following policy.
1. Return Policy
1.1. Eligibility for Returns:
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Products can be returned within 7 days from the date of delivery.
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Items must be in unused, original condition, with all tags, labels, and packaging intact.
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Products marked non-returnable or purchased under final sale conditions are not eligible for return.
1.2. Return Conditions:
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Items must be returned in the same condition as delivered.
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A valid proof of purchase (order ID, invoice, etc.) is required.
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Products showing signs of use, damage, or missing original packaging may not qualify for return.
1.3. Return Process:
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To initiate a return, contact us via the returns section on the website or through:
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After verifying your request, we will guide you on the return method and address.
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Return shipping charges are the responsibility of the customer unless the return is due to a defect or delivery error.
1.4. Refunds:
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Once the returned product is received and inspected, we’ll notify you of the refund status.
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Approved refunds will be processed to the original payment method or as store credit, as applicable.
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Refunds typically take 5–7 business days after confirmation.
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Original shipping charges are non-refundable, except in cases of error or product defect.
2. Exchange Policy
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Exchanges may be allowed based on availability and eligibility.
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Customers must return the original item before receiving a replacement.
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All exchange requests follow the same guidelines as returns.
3. Warranty Policy
3.1. Warranty Coverage:
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Some products may include a limited warranty from the manufacturer or seller.
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Warranty typically covers manufacturing defects, not issues caused by normal wear, misuse, or accidental damage.
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Warranty duration and terms, if available, will be specified on the product page.
3.2. Claim Process:
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To claim a warranty, contact the seller directly with your order details and issue description.
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If the seller is unresponsive or the issue is unresolved, you may escalate to our support team.
3.3. Warranty Exclusions:
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Warranty does not cover:
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Misuse, improper care, or physical damage
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Normal wear and tear
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Unauthorized alterations or repairs
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Items used beyond their intended purpose
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4. Customer Responsibilities
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Provide valid proof of purchase for all return, refund, or warranty requests.
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Ensure items are returned with all original packaging and tags intact.
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Personal data or belongings must be removed before returning any item.
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Return timelines must be strictly followed for eligibility.
5. Contact Us
For any queries or support related to returns, exchanges, or warranties:
WORKRESOURCE AND SOLUTIONS IT PRIVATE LIMITED
📧 workresource764@gmail.com | 📧 info@pricezing.in
📞 +91-8377918009
🏢 Unit No. 148, Best Business Park, NSP, Pitampura, Delhi – 110034